IT Jobs.Senior Information Systems Officer

IT Jobs in Kenya
BPC Africa is one of the leading consulting firms in the East, Central and Southern Africa Region.
Our client, a leading microfinance company in the region is sourcing for dynamic and results driven professional in the position of:-
Senior Information Systems Officer
Main Purpose of the Job
The individual assigned to this position will have the responsibility of supervising the assigned IS Team members in order to ensure complete implementation of the IT Systems strategy, business solutions for regions and their performance in line with set policies, processes and procedures.
Main Responsibilities
Ensuring compliance of all information security policies for servers, email system, end user computing, mobile devices, cloud platforms, websites, portals, application systems and databases.
Preparing and facilitating Systems Risk Assessments and IS Audits in line with the company’s IS Risk management framework
Business IT Process improvements and recommendation to the Chief Information officer
Ensure implementation and full compliance by users of all ICT policies and procedures
Ensuring quality assurance of data and information for all departments
Generating MIS reports for management use and manage monthly IT dashboard/performance reporting
Ensuring effective IT Service Delivery and 3rd party relationship management
Monitoring systems performance and recommending solutions in line with emerging technologies
Identifying, implementing and benchmarking best practices in management
Implementing change initiatives to achieve desired business plans and culture
Project manage user acceptance testing (UAT), customization, configuration, maintenance and rollout of secure networks, telecommunication solution, applications, databases mobile and cloud systems.
Facilitate continuous integration and maintenance of all systems (hardware, software, network and storage) and Security systems (CCTV, Access Control etc.) to ensure they meet the business needs
Ensures IS Officers use standard procedures and tools to carry out defined system backups, restoring data where necessary and document entire process. Regularly reviews DR/BCP strategy and policy.
Ensure regular review/monitor systems storage and capacity for future expansion planning
Manage IT Service Desk and provide quality service delivery to all clients by providing effective feedback
Review and ensures safe custody of all IT systems documentation and records management
Identify, provide technical specification and recommendation of ICT products and service procurement
Managing the IT assets register; ensuring its up-to-date for obsolesce planning & management
Identifying, implementing, benchmarking and shares best practices in systems management
Implementing change initiatives to achieve desired business plans and culture
Job Skills
Process and structural changes support
Project management
IT fluency development
Information knowledge management
Data management
Planning and time management skills
Communication skills
Interpersonal skills
Change management
Information management
Application and exploitation of IT
Academic & Professional qualifications, Experience
Bachelors Degree in MIS or Business ICT Management, Software Engineering or equivalent.
Certification in at least three relevant fields; A+, N+, CCNA, CISM, CISA and Database Administration (Oracle or Microsoft), Web Development, Solutions Architect, Developer or Admin in Sales Force.
At least 5 years relevant experience with 3 years in banking environment.
Interested candidates should send their detailed CVs indicating current remuneration and desired location of service (Uganda or Tanzania) on or before 31st October, 2013 to the following address:
Business Partner Consulting – (BPC Africa)
Email address: talentsearch@bpc.co.ke
Tel: +254 712 316 888

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Safaricom Career Job Openings Kenya

Human Resource/ Education Careers in Kenya.
Safaricom Limited is the leading mobile telecommunications company in Kenya. We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community.
At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
Senior L&D Officer – Management, Leadership & Talent Development
R –SLDOMLTD -AUGUST 2013
We are pleased to announce the following vacancy within the Resources Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Reporting to the Senior Manager-Learning and Development, the job holder will be responsible for researching, designing, developing, facilitating and evaluating learning and development programs/initiatives across the business to facilitate the Talent/successor Development plans, programs and projects and executive development.
The successful candidate will be responsible for;
•    Managing the process of identifying learning and development needs based on current and future skills & competencies requirements for leadership and the Talent/Successor development.
•    Develop and coordinate the end to end delivery of all learning and development initiatives for leadership and the Talent/Successor development programs
•    Development of training content/curriculum for new managers, self-development and companywide soft skills programs
•    Carrying out training evaluation, training Impact analysis and determination of ROI for all training initiatives delivered.
•    Providing accurate periodic reports to the stakeholders.
•    Coordinating the delivery of training by internal and external facilitators.
•    In liaison with supply chain sourcing, maintaining and managing the external training vendor data base.
•    Manage the Safaricom Subject Matter Expert (SME) program –for staff to share experiences and knowledge.
The ideal candidate will possess:
•    Degree in HR/ Education or any business related discipline from a recognized university;
•    Post graduate qualification in human resources;
•    5 years experience in a role involving actual delivery of training in a corporate environment. Two of these years must be in designing and facilitating training programs in staff induction, middle and top leadership levels training programs.
•    Proficiency in designing curriculum & module content;
•    Savvy in current training & development program designs;
•    Good command in training delivery and training evaluation techniques;
•    Certified in OPQ;
•    Ability to manage projects and programs;
•    Ability to coordinate and work in teams;
•    Ability to analyzing thematic training needs; designing thematic blended learning and development solutions incorporating third party learning institutions;
•    Ability to facilitate career counseling and couching sessions;
If you meet the requirements and are self-driven, proactive and up to the challenge, please send your resume and application letter quoting the job reference number to the address below.
All applications must be delivered on or before Wednesday the 28th of August 2013.
Head Of Talent & Resourcing
Safaricom Ltd Nairobi
via E-mail to hr@safaricom.co.ke

KCB Bank Recruitment Jobs Kenya

Banking Jobs in Kenya 2013.
Service Experience and Compliance Manager
Reporting to the Head Of Customer Service, the role holder will be responsible for the formulation  delivery of the Service Experience Strategy through cross-functional buy-in, direction  development of a fully integrated and seamless customer experience model driven by four channels (retail, phone, email  social media) to improve customer satisfaction and eliminate customer pain points and dissatisfiers.
Key Responsibilities
Develop  deliver the Customer Experience Strategy through engagement with stakeholders
Conceptualizing and enhancing CRM capabilities to capture customer voice, analytics and work flow management for customer resolution and close looping
Communication  entrenchment of the Customer Service Charter and Standards across all customer touch-points
Together with Stakeholders drive the development of best practice life cycle management Strategy  Model for all Customer segments
Perform Qualitative analysis (RCA) and report compliance on customer complaint resolution across all business units
Drive the implementation of initiatives to improve Customer Experience  Overall Customer Delight Index
Drive an overall approach to reducing customer dissatisfaction leading to inactivity by exhausting available avenues to ensure the customers do not churn from the business
Single point of contact (SPOC) for all service exceptions
Ensure that performance targets are set for the team by defining performance indicators, objectives  assigning tasks to the team
Ensure total compliance of all Bank service standards, laid-down procedures/policies; ascertain uniformity in delivery of services whilst identifying all processes that expose the bank to risk.
The Person
A university degree preferably in a business related field from a recognized institution. An MBA or Master’s degree will be an added advantage.
Possession of professional qualifications in project management is essential.
Have at least 6 years management experience with a large retail or service business covering customer service, business analytics, project management and compliance.
Experience of operating in a multi-channel customer facing environment is essential
Experience of Customer Relationship Management System (CRM) is essential.
Experience in general banking operations would be desirable.
Should have excellent high quality interpersonal, influencing and negotiation skills with the ability to positively and clearly communicate with a variety of constituents.
Should have a thorough knowledge of Banking products, services and the financial services Industry.
Should have strong leadership skills with demonstrated competences in championing customer focus, and in managing people in multi-cultural environments
The above position is a demanding role which the bank will provide a competitive package for the successful candidate.
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail address and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke.
To be considered your application must be received by 6th September 2013.
Only short listed candidates will be contacted.
click here to apply online

Brookhurst International Teaching Jobs Kenya

Teaching Job Vacancies in Kenya. 
Brookhurst International School is a multi-cultural boy’s boarding school for students aged 10-19 years.
Our curriculum affords students a chance to gain access to leading universities nationally and worldwide by offering British National Curriculum (BNC).
The school is located in Kiserian, Kajiado district 20 kilometers from the Nairobi in a serene environment suitable for learning.
Our driving force which also defines our purpose is to make a positive contribution to the world that we live in by empowering our students with skills and abilities to be the leaders and guardians of tomorrow’s world.
At the center of our school philosophy and approach is the pursuit of academic excellence and imparting of essential life skills to our students.
About the teaching vacancies
We require teachers in September and are encouraging candidates from other countries to apply.
Teachers should have the following teaching combinations
Computer studies with the ability to teach another subject
Art/ design with the ability to teach another subject
Key qualifications
A first degree in education or relevant field
Teaching experience of not less than two years
Experience in teaching international curriculum from grade 5-13 is an added advantage
Send CV info@liaisonconsultants.co.ke by 28th August 2013.
If you do not hear from us by 30th August, 2013 consider yourself unsuccessful this time round

Customer Care Executive at Project New Nation, Dukwe INC

Industry Trade / Commerce Location Nairobi (Nairobi), Kenya Job description Project New Nation, the first Pan-African socio-economic revolution that spans through AU member countries, is an initiative of Africans in Diaspora designed to empower the poor, liberate the oppressed and give voice to the voiceless. We are presenting an outstanding opportunity to young Africans with exceptional communication and human relation skills, for the position of Customer Care Executives across the continent. Project New Nation is the development of 50 African countries up to global average through the utilization of the power of the private sector in 21 key areas covering access to Credit, Debit, Insurance, Planner, Environment, Venture Capital, Power, Housing, IT, Telecom, Roads, Transportation, Health Care, Justice, Food, Water, Security, Education, Mortgage, Emergency Relief and Faith. This movement which has received great acceptance within its birth country, Nigeria with offices in the 37 locations is now making way into Kenya for the actualization of the vision for bringing about socio-economic change to the benefit of the people. Role Summary: A Customer Care Representative with special training designed to proffer solution to needs of numerous clients on issues relating our empowerment programmes, via telephone, internet Television and magazines. Compensation and Benefits • Minimum Salary: USD 11,250 per annum plus bonuses • Guaranteed 25 years employment with retirement benefits • Access to World Class Training in various areas of customer service operation • Opportunity to interact with people from various parts of Africa • Medical Coverage • Exposure to media presentation Method of Application Interested candidates should submit application with CV to newnationghana@gmail.com

Salary	992,867 / month
Hours per week	Full Time: 30+

---

Gender	Indiferente
Age	21-35
Education level	Bachelor
Study area	A university Bachelor
Candidate description	Role Summary: A Customer Care Representative with special training designed to proffer solution to needs of numerous clients on issues relating our empowerment programmes, via telephone, internet Television and magazines. Requirements • Degree from any discipline • Excellent oral presentation skills • Good phone etiquette • Candidates must be able to speak at least two of the major ethnic languages • Ability to speak a second language such as French, Arabic or Portuguese will be an added advantage. • Experience in customer service activities will be an added advantage

Programme Administrator NGO Jobs Kenya

NGO Career Jobs in  Kenya. Programme Administrator
Exciting Career Opportunities
The African Economic Research Consortium (AERC) is a not – for – profit Pan – African institution, dedicated for the last 25 years to enabling the advancement of economic policy research and training in Africa.
The Consortium’s mandate and strategic intent is built on the basis that sustained development in Sub-Saharan Africa requires well-trained, locally based professional economists.
AERC agitates the provision of capacity building in economic policy in Francophone and Anglophone African countries through provision of support in the areas of policy research and training.
AERC is seeking to recruit a suitable individual to fill the following positions:
Programme Administrator
The position is responsible for the administration of grants within the programme as well as ensures efficient financial management of programme activities.
Key responsibilities:
Manage, update and maintain an accurate record of all grants awarded, disbursed and balances payable;
Assist in the preparation of annual Programme for Work and Budget;
Prepare payments to grantees and to other service providers;
Maintain an accurate budget monitoring system to track budgets and donor expenditure;
Prepare financial reports for individual donors and management reports;
Keep track of all donor agreements including due dates disbursements and requests and ensure compliance to donor requirements in the use of funds;
Assist in the preparation for audit schedules;
Assists in the management of all financial aspects for various workshops and meetings;
Requirements:
Bachelors Degree in Commerce or any Business related discipline;
Minimum of CPA III;
At least three years relevant experience;
Experience in computerized accounting systems;
Experience in Grant management and donor reporting;
If you believe you believe you have the qualifications and experience to the above roles, please submit your application with a detailed CV, stating your current position, remuneration, email, telephone contacts, and names and addresses of three referees.
To be considered your application must be received by 30th August 2013 addressed to:
Email: recruitment@aercafrica.org
For more information on AERC, you can visit our website on www.aercafrica.org

IT Company Accountant Jobs

Accountant Careers in Kenya
An IT company is looking for a Technical Account Manager.
 
Requirements:
The successful applicant must display strong interpersonal and communication skills
Ability to work under pressure, be decisive and achieve deadlines
Be proactive, multi-task effectively and implement agreed strategies quickly
Have a good eye for detail and be able to work independently
Have critical thinking and problem solving skills
Have the ability to plan and organize effectively
Have a mature approach to business and service delivery and to be able to liaise with people at all levels
Focus on achieving results and stay focused despite changing conditions
The ability to create a positive, everlasting impression with the most professional courteous and expedient manner and to continually strive for superior client service
An ability to work under minimum supervision
Enjoys dealing with people daily and is tolerant of rude people, polite but assertive
Skill Requirements:
Excellent written and verbal communication skills in business English
A minimum of 1 years’ experience in a similar role, or management role
Pastel evolution experience an advantage
Proven track record of consistently meeting your current performance criteria
Working knowledge of MS Office Suite (Powerpoint, Outlook, Word and Excel)
Deadline: 26th July 2013
Applications:
Send your up to date CV to
grace@summitrecruitment-kenya.com
Summit Recruitment & Training, Blixen Court,
Karen road, Karen
Only short listed candidates will be contacted.
Please indicate in your email which position you are interested in.
Only candidates stating current salary will be considered.
Please do not apply if you do not meet the requirements of the job

Regional Finance Manager

Job Description

VSF Belgium is a recognized developmental International NGO founded in 1995 working with disadvantaged communities to increase their standards of living, improve food security and livelihood sustainability through improved animal health and animal production.

In East Africa, our programmes focus on community based animal health services, capacity building of local institutions and governments, conflict mitigation and sustainable natural resource management

Position Title: Regional Finance Manager

Duty Station: Nairobi, Kenya

Duration: 1 year, renewable

Role

Provide efficient financial support and ensures effective financial policies, systems and procedures are in place and are in line with general VSFB policies, VSFB strategy, donor and legal requirements.

Responsibilities:
In charge of reviewing and developing accounting policies and procedures to support the operations of VSFB in the East Africa Region
In charge of the Region’s Financial management according to policies & procedures and generally accepted accounting standards
Responsible for developing, updating and monitoring the performance of budgets for the Region
In charge of periodical and annual Financial reports and accounts for the Regional Office and the field offices
In charge of developing quarterly and annual forecasts, Controlling costs and monitoring the overall liquidity and cash flow position of the Regional Office and field offices
Responsible for coordinating external audits
Responsible for Capacity building both finance and programme staff in financial management
Responsible for driving the Region’s Finance strategy to ensure a robust accounting system, an effective finance department and a well coordinated finance team
Capitalize knowledge and share it within VSF-B

Educational Requirements

Essential or Minimum Requirements

Education

Masters degree in Management related field
University degree in Bachelor of Commerce – Finance option
Relevant accounting qualifications i.e. CPA (K) or ACCA equivalent

Knowledge and experience

At least 5 years financial management experience in a busy office.
At least 5 years of experience in a senior management position
Experience in managing and coaching a team.
Experience in developing and implementing systems
Experience of working in other countries and with an NGO will be an added advantage
Experience in the use of one or more accounting software packages and accounting in different currencies.
Knowledge of donor rules and regulations i.e. ECHO, USAID, EU
Knowledge and experience with the International Accounting Standards (IAS)

Skills

Excellent managerial, organizational and planning skills
Strong numerical skills and accuracy.
Good reporting skills
Computer literacy with very good advanced MS Excel skills and Word
Ability to work independently, under pressure and meet strict deadlines
Ability to prepare and present issues at all levels
Strong interpersonal and communication skills

Attitudes

Team player
Attentive to detail and result oriented
High integrity and initiative
Identify him/herself with the mission, vision and values of VSF-B
Display of intercultural sensitivity, respect in dealing with others
Willingness to travel to the field and remote locations 

 

Experience Requirements

N/A

Additional Requirements

Please send your application (reference “Regional Finance Manager”), CV and 3 references (one must be your current employer), by e-mail to recruitment@vsfb.or.ke on or before 28th January 2013

This vacancy is open to male and female candidates.

Only short listed candidates will be contacted.

For more information: www.vsf-belgium.org

Salary Range

Negotiable to Based on Experience

Other Benefits

N/A

Job Location

Nairobi, Kenya

Last date for applying

28 January 2013

Senior Program Officer (JB00013412)

Job Description

A promising job opportunity:

Senior Program Officer

Pact is an International NGO with an office in Kenya among several other offices across the world, which enables systematic solutions that allow those who are poor and marginalized to earn a dignified living, be healthy and take part in the benefits that nature provides.

Pact accomplishes this by strengthening local capacity, forging effective governance systems and transforming markets into a force for development.

The Kenyan Civil Society Strengthening Program (KCSSP) is a grant-making and capacity-building program jointly implemented by Pact and ACT!

Pact developed KCSSP in 2006 to strategically target those NGOS and other civil society actors with the greatest potential to build large constituencies for critical reforms needed in the democratic governance, conflict resolution and natural resource management (NRM) sectors.

For more details about the program, kindly visit: www.pactworld.org or www.kcssp.org

1. Purpose of the position

Reporting to the Deputy Chief of Party (DCOP) for the Kenyan Civil Society Strengthening Program (KCSSP), the Senior Program Officer (SPO) will provide support to KCSSP

The main responsibilities of the SPO include playing a specific role in ensuring programs supported by Pact Inc. Kenya are implemented effectively and in line with the overall objectives.

The SPO will work collaboratively and maintain close coordination with other program officers in Governance and peace building and conflict management during this transitional period in Kenya.

They will also contribute to analysis and design of new programming.

2. Key responsibilities

Program Management

Provide technical support and contribute towards program design, planning, implementation, monitoring and evaluation of programs
Ensure all the required reports are prepared and are of high quality, shared and filed on time.
Participate in quarterly and other scheduled program performance review meetings.
Support the process of documentation, proposal development, and evaluation planning, research and knowledge management activities
Support the development, implementation of trainings, workshops, participatory design processes and consultancies in capacity development for Pact partners
Support program reporting, peer learning on key cross-cutting issues within programs, and keep abreast of changing sector knowledge and best practice. Sharing of resources with technical staff across programs.
Participate actively in contributing to documentation of “success stories” and other anecdotal information to enhance the overall quality of performance reports to the donors.
Induct Pact staff on proven technical methodologies and available resources.
Participate in organizing and conducting program internal and external evaluation exercises
Provide Technical support to the Targets of Opportunity (TOO) mechanism to ensure its effective implementation
Provide support in the development of new programs in line with Pact’s strategic areas of focus

Educational Requirements

3. Qualifications, Experience and Skills
A minimum of a Bachelors Degree in the social sciences or related field. Masters’ degree or equivalent would be an added advantage.
A post graduate qualification in program/project design, development and management will be an added advantage.
Minimum 5 years working experience in a similar position in an NGO, international organization or government agency.
Direct experience in program development and management, working on matters of capacity development, health, and governance programming with strong involvement in poverty issues; grassroots work experience
Strong analytical, research and report writing skills as well as excellent presentation and facilitation skills
Good knowledge management, and proven middle management skills
Proficiency in MS Word, Excel, Power point and use of internet research
Excellent communication skills with fluency in both English and Kiswahili.
Familiarity with and experience in the use of various research resources, including electronic sources on the internet, intranet and other data bases
Ability to work in a multi-disciplinary and multicultural environment and with partners at all levels

Experience Requirements

N/A

Additional Requirements

Application Process

We encourage interested applicants to submit their applications to the attention of Pact HR Office in Kenya via the following email address: kenyahr@pactworld.org clearly indicating in the subject field Senior Program officer.

All applications will be reviewed on a rolling basis until suitable candidates are identified and only shortlisted candidates will be contacted.

Pact is a fair and equal opportunity employer.

Pact offices
Umeme Plaza, first floor
Naivasha rd, off Ngong rd
Tel +254.53.800.1803/6
P.O Box 35081-00100
Nairobi, Kenya

Salary Range

Negotiable to Based on Experience

Other Benefits

N/A

Job Location

Nairobi, Kenya

Last date for applying

01 February 2013