Maintenance Technician – After Sales Services Jobs Kenya (50-80K)

Maintenance Technician – After sales Services Jobs in Kenya
Industry: Industrial
Location: Nairobi
Salary: Kshs 50 – 80K

Our client is an International company that produces and supplies cleaning equipment and full cleaning systems. They seek to recruit a Maintenance Technician for the after sales support service role.

Maintenance Technician Job Purpose

• To work as part of the Service department to carry out after sales support In terms of Servicing of Equipment, Projects Installation and Commissioning and offer technical training to customers.

Job Responsibilities

Customer Service

• Responds to customer service calls (on–‐site, or on–‐line; during the day and after
  Hours) and answer support phone lines related to Service and application issues.
• Ensures timely response to customers Adhering to Customer Service SLAs “service
  Level agreements”
• Assembly of machines within project schedules from concept to reality and updating project status while interfacing with project team.
• Analyzes full requirements of system involved and checks and tests system components.

Troubleshooting and Repairs

• Troubleshoots and repair customer equipment
• Performs preventative maintenance and diagnostics on automation system and components
• Ensures that systems are properly maintained and operating correctly
• Completes service repairs, replacements, upgrades, adjustments and calibration on automation systems and components

Documentation

• Read all specification sheets on machines to be fully knowledgeable; have a working knowledge of how machine works
• Completes and submits written service orders for non-warranty as well as warranty products.
• Documentation to include such items as Issue, Resolution, Date/Time Customer Initiated Service
• Ticket, Date/Time ticket closed/resolved
• Documents Quality Control, Test Plan & Acceptance Tests

General

• Provides weekly status updates on After sales service on assigned accounts
• Escalates difficult problems to Management
• Completes and submits bi–‐weekly timesheets
• Help Train and Orient new employees

Skills & Qualifications for Maintenance Technician Kenyan Jobs

• Diploma/University Degree in Electrical and/or Electronic Engineering or related field
• At least 3 years experience as a technician in assembly and or field service technician
• Very strong analytical and troubleshooting skills of electrical & mechanical systems
• Aware of design tools and techniques and ability to use all hand tools
• Good knowledge of Electrical and Electronic engineering and basic Mechanical aptitude
• Ability to read/understand Electrical diagrams and mechanical drawings and schematics

How To Apply
If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Maintenance Technician) to vacancies@corporatestaffing.co.ke before 15th June, 2015

Kindly indicate current/last salary on your CV
N.B: We do not charge any fee for receiving your CV or for interviewing
Only candidates short-listed for interview will be contacted.

The Recruiting Manager
Corporate staffing Services
Nabui House, 3rd floor, Westlands. (Next to Unga House)

Dont Miss any Job Or Article Subscribe to Career Point Kenya by Email FOR FREE CLICK HERE

The post Maintenance Technician – After Sales Services Jobs Kenya (50-80K) appeared first on Career Point Kenya.Click on the TITLE link for the original.

by Kenyanjobportal