AMREF IT Job Vacancies

IT Officer Jobs at AMREF, Kenya

Main Purpose of Job

• To initiate and maintain dynamic information systems that caters for Amref Health Africa’s information technology needs and ensure use of appropriate information technology in line with the Amref Health Africa’s ICT corporate strategy.

Scope of Job

• Computer software and hardware licenses;
• Servers systems;
• Central UPS;
• CISCO routers and firewall;
• Network switchers and cabinets;
• Backup tapes and hard disks;
• Corporate databases;
• Storage management and DR offsite support; and
• Virtual machines/servers

IT Job Principal Responsibilities

Network Administration Services

• Regular evaluation of current computer hardware/software in order to provide a timely replacement schedule or upgrade;
• Testing new programs before user installation and implantation; and
• Setting up and maintaining all internet and Microsoft Exchange E-mail accounts and server configurations.

Technical Support and Capacity Building

• Receiving (telephone, e-mail, delegation, monitoring tools, visit) and diagnosing issues from all staff for appropriate solutions;
• Providing relevant information about the system to enable resource access;
• Guiding users systematically to trouble shoot systems and offering immediate and alternative solution to issues;
• Empowering users by sending system tips and guidance instruction;
• Logging user issue for escalation either to the IT Manager or product/service supplier;
• Facilitating IT training to all Amref Health Africa staff in HQ and country offices for effective utilization of Amref Health Africa core systems and new products; and
• Providing technical support and trouble-shooting for installed servers, including implementation of disaster recovery plans and prepare standard procedures for monitoring servers, and ensure that they are fully operational.

System & Information Security

• Undertaking unexpected and regular ICT support visits to country programs for on-site as well as remote connection support;
• Providing support country program in setting up the infrastructure for virtualization and private cloud basics;
• Administering E-policy McAfee antivirus and client update and configuration;
• Publishing of internal resource for external access like in magic, outlook anywhere & web access and
• Patching application with current security updates and hot fixes.

Key Responsibilities

• System analysis, development, implementation and maintenance
• Virtual servers design, implementation and maintenance;
• Performing infrastructure/software design development to ensure compatibility and operationally with Amref Health Africa’S LAN and WAN requirements;
• Participating in the definition, designing, testing and implementation of new Information Technology (IT) hardware and software standards for Amref Health Africa based on user requirements and in accordance with the strategy and direction. Resolve any
• Hardware (PCs, Routers, switches, Servers & PABX) Configuration related problems; and
• Testing and configuring all new equipment, particularly notebooks, desktops, and servers, to ensure compatibility with Amref
• Health Africa requirements and standards.

Inventory management & Maintenance

• Maintaining software and hardware inventory;
• Ensuring secure custody of equipment within the Amref Health Africa; and
• Supervising equipment preventive maintenance and carry out a regular evaluation of current hardware/software in order to provide a timely replacement schedule or upgrade.

Information Management

• Coordinating the production of technical instruction materials for technical and user support and ensure the documentations are kept up to date.

Any Other Tasks

• Advisory roles to Country Programs IT officers on Systems management, support and troubleshooting; and
• Advisory on procurement of technical equipment’s and related.

Education and knowledge for IT Jobs in Kenya

• Bachelor’s degree in IT or related field;
• Microsoft certified Systems Engineer;
• Networking certifications e.g. CISCO certifications; and
• Virtual Systems Certifications – Vmware.
• Knowledge and experience in MS Exchange Server configuration and management.

Experience

• Four (4) years working in a network environment infrastructure;
• Systems Administration and Management;
• LAN and WAN management;
• Hardware and software integration and maintenance;
• ERP configurations and Administrations;
• Excellent technical knowledge of computer applications and systems; and
• Exposure to diverse-multicultural environment.

Skills

• Influencing;
• Critical and creative thinking ;
• Good logical diagnostic skills and ability to exercise good judgement in the resolution of problems;
• Team work
• Communication skills;
• Analytical problem skills; and
• Flexibility.

Competences

• Confidentiality;
• Ethical;
• Integrity;
• Reliability; and
• Ability to work within deadlines.

Mental Competencies

• The job requires a professional and analytical approach to systems administration.
• Flexible Thinking

Click HERE to apply

Dont Miss any Job Or Article Subscribe to Career Point Kenya by Email FOR FREE CLICK HERE

 

The post AMREF IT Job Vacancies appeared first on Career Point Kenya.Click on the TITLE link for the original.

by Kenyanjobportal