Our Client is an Engineering Company currently recruiting a Service Engineer.
Roles and Responsibilities
Roles and Responsibilities
- The function of the Field Engineer is to act as the mobile field service engineer on assigned duties and work in collaboration with sales staff members, Customer Service Center, and logistics
- To resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction.
- The Service Field Engineer installs, troubleshoots and maintains an extensive variety of products and equipment.
- Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
- Determines and recommends which products or services best fit the customers’ needs.
- Familiar with a variety of the field’s concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals.
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