Premium Service Manager / Technical Account Manager
Nairobi
Job Description: The Premium Service Manager (PSM) role is designed to work in partnership with the company's customers’.
The primary objective of the role is to form a service focused relationship that enables the customer to maintain the highest levels of availability and stability of the company deployed solutions.
The PSM effectively provides a link between the customers’ IT teams and the company Service and Support organization, ensuring that they form an end-to-end relationship.
The PSM effectively provides a link between the customers’ IT teams and the company Service and Support organization, ensuring that they form an end-to-end relationship.
The role provides a balance of technical product knowledge, with all PSM possesses a detailed awareness of the company products.
from Kenyanjobportal http://ift.tt/1KlLD1Q
0 comments:
Post a Comment