Service Technician Kenya Job

Service Technician Jobs In Kenya
Location: Nairobi
Industry: Manufacturing

Our client, a worldwide manufacturer for cleaning equipment for different target groups – private households, commercial users and industry are seeking to recruit a Service Technician.

The Ideal candidate will work as part of the Service department to carry out after sales support In terms of Servicing of Equipment, Projects Installation and Commissioning and offer technical training to customers.

Service Technician Jobs Duties and Responsibilities

• Troubleshoots and repair customer equipment – Diagnoses trouble or defect, determines corrective action and repair equipment and ability to anticipate problems before they occur.Performs preventative maintenance and diagnostics on automation system and components.
• Ensures that systems are properly maintained and operating correctly.
• Completes service repairs, replacements, upgrades, adjustments and calibration on automation
• Systems and components following issued tasking, maintenance, troubleshooting and installation Instructions.
• Read all specification sheets on machines to be fully knowledgeable; have a working knowledge of how machine works
• Completes and submits written service orders for non-warranty as well as warranty products.
• Documentation to include such items as Issue, Resolution, Date/Time Customer Initiated Service
• Ticket, Date/Time ticket closed/resolved
• Documents Quality Control, Test Plan & Acceptance Tests
• Responds to customer service calls (on–‐site, or on–‐line; during the day and after
  Hours) and answer support phone lines related to Service and application issues.
• Ensures timely response to customers Adhering to Customer Service SLAs “service
  level agreements”
• Assembly of machines within project schedules from concept to reality and updating project status while interfacing with project team.
• Analyzes full requirements of system involved and checks and tests system components.

Skills & Abilities for Service Technician Jobs in Kenya

• Working engineering experience holder of a Diploma in engineering preferably Electrical and Or Electronic Engineering
• Ability to read/understand Electrical diagrams and mechanical drawings and schematics
• Good knowledge of Electrical and Electronic engineering and basic Mechanical aptitude
• Ability to use all hand tools
• Familiarity with machine shop equipment
• Very strong analytical and troubleshooting skills of electrical & mechanical systems
• Aware of design tools and techniques
• Proficient in standard and metric systems
• Proficient in MS Office 2010 (Excel, Word, Outlook) and general computer literacy
• Excellent written and verbal communication and customer relation skills
• Must be a self-starter, team player, work well with others and have a positive attitude
• Must have ability to prioritize,multi–‐task and meet deadlines
• Sharp, quick, dedicated and innovative problem solver
• Must be a creative thinker, results oriented, focused, and attentive to detail and accuracy

To apply, send your CV and cover letter only to jobs@flexi-personnel.com before 10th July, 2015.

Clearly indicate the position applied for on the subject line

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by Kenyanjobportal