Operations General Manager Job At Speed Capital Kenya
Speed Capital Limited is a vibrant, Innovative and Friendly financial institution dedicated to providing credit, investment, insurance and financial advisory products to Micro, Small & Medium Enterprises across Kenya. Speed Capital exists to empower people economically and socially while ensuring that micro, small & medium entrepreneurs have swift access to financial solutions.
Job Description
The GM will be responsible for operations strategies and business growth to deliver effective and profitable operation of the business and enhance the Company’s profile in the market place.
S/he will be responsible for lending, branch network management, product development, marketing, customer experience, policy development, and application of internal controls.
Operations General Manager Job Responsibilities
- Achieve business growth & profitability targets of the Company.
- Monitor and evaluate the branch performance to generate a healthy portfolio on a monthly basis, including client satisfaction metrics.
- Supervise the field operations team comprising of Credit Managers, Branch Managers, Loan Officers and
- Customer Care Officers to ensure they perform their duties optimally.
- Ensure organizational quality through review, update, implementation and adherence to agreed policies, procedures and manuals. Lead the preparation of budgets, annual business plans and operational plans.
- Oversee credit risk framework, implement credit strategies, policies and procedures in line with the company’s corporate strategy and ensure compliance.
- Implement a 5 year strategic plan focusing on increasing the outreach of the Company through the opening of new branches, growth of the existing branches and development of new credit and non-funded products.
- Lead fund raising for onward lending to customers.
Qualifications For Operations General Manager Jobs In Kenya
- A Bachelor’s /Master’s degree in business administration, management, finance, economics, commerce or equivalent from a reputable university.
- 2 – 5 years’ experience in comparable positions in terms of responsibility in banking, microfinance or similar organization in an operations line-management role.
- Experience in credit origination and credit risk assessment in a lending environment coupled with mobilization and delivery channel development a plus.
- Flexible and resourceful; the ability to work in a start-up and willingness to be responsible for a varied set of tasks that will support the company’s growth and expansion;
- Requisite computer skills for presentations, communication and data analysis;
- Acquaintance with the MIS & Accounting systems for day to day microfinance operations;
- A thorough understanding of microfinance performance metrics/indicators and the ability to interpret and process operations data;
- Excellent verbal and written communication and interpersonal skills;
- Has a high personal standard of professionalism, trustworthy & high level of personal integrity;
- The capacity to work under pressure, prioritize multiple tasks and meet deadlines;
Strong business management and negotiation skills; - Experience managing and motivating a large staff.
How To Apply
If you meet the above requirements, please apply in confidence to hr@speedcapital.co.ke indicating your current and expected remuneration. Deadline of application is July 15, 2015. Only successful applicants will be contacted.
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