Customer Service Executives Jobs at Kencall
Location: Nairobi (Industrial Area)
Company: Kencall – Call Centre / BPO
Requirements for Customer Service Jobs in Kenya
- Excellent command of the English language
- Must demonstrate a positive attitude and professional demeanor
- Requires strong communication skills, decision making and interpersonal skill
- Detail-oriented and can multi-task
- Has integrity – honest and ethical
- Flexible, polite & accommodating
- At least 1 year experience in call centre
- Must have outbound call experience
- Diploma or Degree in a related field – public relations or mass communications will be an added advantage
Key Competencies and Attributes
- Good computer literacy skills
- Friendly & professional telephone manner
- Determined, good listener & self-motivated
- Team player & Passionate about customer service
- Good listening skills
- Exceptional customer service skills
If you possess the above skills send your CV to hr@kencall.com before 22nd June 2015.
Important: Be sure to include the following reference subject line to your e-mail for consideration.
REF: KCWORLD/Y15/JUNE/CSR
Details of your current/expected salary should be provided in the body of application letter.
Only shortlisted candidates will be contacted.
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by Kenyanjobportal
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