Our client in the IT software development is Urgently seeking a Help Desk Assistant.
A lady with at minimum Diploma in IT.
Respond to client’s requests for assistance
Be responsible for opening and closing the office on a daily basis without fail
Make the necessary arrangements for Airport transfers for Consultants
Make the necessary flight and transport arrangements for staff as and when require
Handle Office Administrative duties
Follow Helpdesk procedure, log all Helpdesk interactions with clients
Administer Helpdesk software
Redirect problems to appropriate resource
from Kenyanjobportal http://ift.tt/1KlLD1Q
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