Our client in the Hospitality industry is currently recruiting an Operations Manager
The role would entail:
The role would entail:
- Analysis and reporting of identified faults in customer satisfaction
- Develop mitigation programs when gross deviation from product or service quality.
- To come up with promotion that increase turnovers, increase customer count or increase awareness
- Ensure food delivery hygiene standards are strictly maintained according to the companies policies and procedures and in accordance with local requirements..
- Ensure all riders and drivers are trained and evaluated according to the companies policies and procedures.
- Ensure all vehicles are maintained and operating according to the companies procedures and policies.
- Ensuring that the requirements of safety, health and work environment are maintained
- Carrying out performance appraisal to all riders and drivers.
from Kenyanjobportal http://ift.tt/1KlLD1Q
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