Our client is currently recruiting Customer Service Executives
Job Role
Job Role
- Attracts potential customers by answering product and service questions;
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem;
- Maintains financial accounts by processing customer adjustments
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Requirements
- Proficiency in computer packages especially excel, internet and word.
- Good communication both verbal and written
- Good organization skills
- Attention to detail
from Kenyanjobportal http://ift.tt/1KlLD1Q
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