Clinic Front Office Administrator Job in Nairobi, Kenya

We are looking for a suitable individual to fill the position of Front Office Administrator on full time basis at a Medium sized clinic in Nairobi.

The person will receive all customer requests at front office as well as assist in record maintenance and scheduling.  

He/she must accomplish tasks with particular emphasis on good customer service and seek to add value to the clinic’s management.
 

Duties and Responsibilities

• Welcomes visitors in person or on telephone, answering or referring all inquiries
• Ensuring office operational excellence through flawless management of diary, office services and office information
• Manage the reception area
• Collecting cash or credit payments from clients for services offered
• Manage and avail customer records for reference prior to or after appointments
• Ensure proper documentation of all incoming and outgoing correspondence (emails, letter, etc)

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